Employee Helpdesk

Schematic for how to Helpdesk works

Often we may be working on several issues at a time and unfortunately when you pass us in the hall or call us to inform us of your issue, it may fall through the cracks as we work at completing our current task at hand. 

To help preserve the details of your request, we are requiring helpdesk tickets to be submitted. 

The easiest way to do this is by clicking the ITS helpdesk link on your desktop.  This will open a web page where you can log in with becs\{yourusername} and then your network password.  

If you would like detailed instructions on how to use the helpdesk, please check out this instructional video we made to teach you all you need to know.